Question |
Answer |
|
Do you
have suggested pricing, packages and sample
website for selling online? |
Yes, we have that posted @
http://www.artisticaction.com/2010/Shock/index.htm
The samples are shown for basbeall & softball but
can apply to all sports/events |
|
I'm new to
a sport do
you have any photos posted to get ideas and EXIF
info to show your setting? |
Yes, we have 1000s of
photos and the EXIF of each @
http://www.artisticaction.com/exif.htm
We have photos posted for baseball & softball,
basketball, cheer, football, golf, hockey,
lacrosse, rugby, soccer, tennis, track & field,
volleyball, wrestling, high school seniors and
misc photos... |
| How to I get my download
links? |
Links (if available) will
be on your receipt (the last page when ordering)
it'll read Download
Template click on that to download
templates.
If you time out or miss it then
please email
orders@artisticaction.com with ordering info and we'll send you the links to the email address used in order and request.
NOTE: Links for the free sets
will not be emailed. If you missed the link
just order the free set again. |
| I
just downloaded my templates & don't know where
they downloaded to. How to I find them? |
You can download another
file and take note of where it saved it to and
your templates should be in the same folder or see
a tutorial @
http://www.pcshareware.com/download.htm
|
| When I try to open my
templates I get an error message "Could
not complete your request because it is not the
right kind of document" |
The templates are always
zipped/compressed for faster downloading.
You will need to unzip/uncompress each template
you downloaded to open and edit in Photoshop or
Elements. You do not need to purchase any
additional software to unzip/uncompress.
If you are unsure how to unzip a file please see
these 3rd party tutorials:
Unzip on Windows |
Unzip on Mac |
| When I double click
on my template it tries to open it in Lightroom or
another program and not Photoshop or Elements.
How to I fix this? |
You need to change the file
association for a PSD file (change the default
program). If unsure how to change this
please see the 3rd party tutorials.
File associations on Windows |
File associations on Mac |
| If I need to download my
templates again? |
email orders@artisticaction.com with ordering info and we'll send you the links to the email address used in order and request. |
| Can I try before I buy? |
Yes, there are demos and freebies available ready
to edit in Adobe Photoshop or Elements. |
| I don't have Photoshop or
Elements, do your templates work with other
programs? |
Sorry no, while you might be able to open and
edit some things on the template they are going to
look there best unless you are using Adobe
Photoshop or Elements. Adobe offers 30 day
free trials of Photoshop and Elements and you will
be able to edit the templates and crate finished
products with their trial versions. |
| Which should I use
Photoshop or Elements? |
If just starting out and only doing for your
kids and their teams, then Elements is fine. But
if you really want to do this to make money and
become a pro then we recommend Photoshop CS2, CS3,
CS4 & CS5 to get the most from the templates and
photo editing.
Download a 30 day free trial of Adobe Photoshop or
Elements. |
| I purchased from you before
can I get a discount for my next order? |
Please contact
orders@artisticaction.com with your last
ordering info and we'll let you if you qualify for
a discount. |
| What
is the difference between a Templates
Unlimited set that is download only and a set
that is shipped & downloaded? |
They are the same templates i.e. the 8 x
10 memory mate for All Events 08 that you
download, will be the same memory you receive on
your CD/DVD. But with most sets of Templates
Unlimited if you order it to be be shipped too
you'll receive the coordinating signature
series (if available) and 18 x 12 horizontal
poster template since these are usually no longer
available for download unless they are the new
featured Templates Unlimited sets. |
| Can I download the
templates again, if for some reason I lose them? |
Yes you can download them
again as many times as you need. Just
email us and let us know your
name and email you ordered them under and the
order number if available. |
| How do it get
started with my templates? |
We have several tutorials
available @
http://www.templatesunlimited.com/tutorials.html
|
| Where can I get mats for 12" x 18" posters? |
Redi-Mat.com |
| |
|
|
Who do I contact if
I have any questions or problems?
|
chris@artisticaction.com |
| |
|
| Where to get them
printed? |
We recommend using a pro
lab like
All Star Digital for printing posters,
traders, panoramics, buttons, tickets, calendars,
mag covers, locker posters, etc. |
| |
|
| Tutorials, Videos &
How To's |
http://www.templatesunlimited.com/tutorials.html
|
| |
Demo & step-by-step
instructions |
| |
More tutorials &
FREE
videos |
| |
Better tutorials &
videos
to
get the most from your templates |
| |
Start selling faster --
Marketing kit |
| |
|
| FAQ |
Please see our FAQ section |
| |
|
| Ideas & Tips |
http://www.templatesunlimited.com/tips.html
|
